PRIVACY POLICY

Last Updated: November 2025

This Privacy Policy explains how Namibia Papers ("Namibia Papers", "we", "our", "us") collects, processes, stores, shares, and sells personal and behavioural information when you access namibiapapers.na. Namibia Papers is owned and operated by Taptic (Pty) Ltd, a private South African company specialising in data-driven educational technology. Additional disclosures, governance frameworks, and compliance documentation can be found at:

https://policy.taptic.org

We comply with Namibia's Electronic Transactions and Cybercrime Act (ETCA), 2019, alongside global best-practice data governance standards. This policy provides expanded explanations to ensure transparency, clarity, and full awareness of how your data is handled.

By using our website, you consent to all practices outlined here.

1. Information We Collect

We collect information through voluntary submissions, automated analytics tools, cookies, session logs, and third-party service integrations.

1.1 Information You Provide Voluntarily

You may voluntarily provide information when interacting with Namibia Papers. This includes:

• Name
• Email address
• Enquiry or support messages
• Feedback, suggestions, or filled forms

This information helps us respond to enquiries, improve the platform, and maintain accurate user communication records.

1.2 Automatically Collected Information

When you browse the website, various technical and behavioural data points are collected automatically through browser requests, cookies, and analytics systems. These data points help us understand how you interact with the site, diagnose errors, analyse user patterns, and optimise performance.

Examples include:

• IP address and approximate geolocation (region/city)
• Browser and device specifications
• Operating system
• Pages visited and time spent
• Click, scroll, and navigation behaviour
• Referring URLs
• Advertising identifiers

This information paints a broad picture of platform usage, allowing us to enhance educational materials and maintain operational stability.

1.3 Cookies, Pixels, and Tracking Technologies

We use multiple forms of tracking technologies, each serving different purposes:

• Essential functional cookies maintain login sessions, prevent fraud, and ensure core features work.
• Analytics cookies (e.g., Google Analytics) help us measure site performance and identify which resources are useful.
• Advertising cookies from Google AdSense personalise ads, track ad performance, and limit repeated impressions.
• Behavioural/session tracking tools (available via Wix) show aggregated user interactions to improve usability.

Cookie disabling may affect site performance. Cookies are standard industry tools that support user experience and platform optimisation.

2. How We Use Your Information

We process and analyse collected information to operate effectively and improve our services. Common purposes include:

• Operating and maintaining Namibia Papers
• Improving website performance, structure, and educational content
• Delivering personalised and contextual advertisements
• Studying user behaviour and engagement trends
• Securing the platform and preventing abuse
• Supporting internal research and development within Taptic (Pty) Ltd
• Ensuring compliance with the ETCA, 2019

We also use aggregated trends for reporting, operational strategy, and development of educational insights.

3. Data Selling & Data Licensing (Important Disclosure)

Namibia Papers and Taptic (Pty) Ltd engage in data selling, licensing, and data-driven commercial partnerships. This is conducted under strict internal governance in line with Taptic (Pty) Ltd's commercial and research framework.

3.1 Types of Data That May Be Sold or Licensed

We may sell or license non-sensitive categories of personal and behavioural information, including:

• Device metadata
• Behavioural activity (clicks, downloads, navigation paths)
• Session analytics
• Advertising identifiers
• Aggregated or anonymised educational usage datasets
• General demographic indicators (region, grade level)

This data is sold primarily for research, academic insights, ad-tech optimisation, or market analysis.

3.2 Types of Data We Do NOT Sell

We do not sell data that directly identifies you, including:

• Names
• Email addresses
• Direct personal identifiers
• User messages or enquiries
• Sensitive information as defined under Namibian law

3.3 Why Data Is Sold

Data sales and licensing help fund:

• Free educational resource access
• Platform expansion and development
• Cloud hosting and infrastructural costs
• Research partnerships and academic insights

The revenue supports ongoing improvement of Namibia Papers as a fully accessible educational platform.

3.4 How Data Is Processed Before Sale

Before any dataset is sold or licensed:

• Direct identifiers are removed
• Records are aggregated or anonymised where possible
• Contractual restrictions are imposed on partners
• Internal compliance guidelines are followed

More details on data-handling policies are available at https://policy.taptic.org.

4. Google AdSense & Third-Party Advertising

We use Google AdSense, which processes data to:

• Serve personalised or contextual ads
• Track interactions (clicks, impressions)
• Prevent fraudulent activity

Google may collect:

• Cross-site browsing behaviour via cookies and pixels
• Device/browser identifiers
• Advertising interaction metrics

This helps Google deliver relevant advertising and measure campaign effectiveness.

We comply with:

• Google's Publisher Policies
• Namibia's ETCA obligations
• Restrictions on sensitive personal data usage
• Requirements for valid cookie-based tracking

Users may adjust their Google ad preferences or opt out of personalised advertising.

5. Data Sharing with Third Parties

We may share data with certain categories of partners:

5.1 Taptic (Pty) Ltd Group Companies

Taptic provides infrastructure, analytics, optimisation, and governance. Data may flow freely within the group for technical, research, or operational purposes.

5.2 Service Providers & Integrations

We rely on partners including:

• Wix for hosting, analytics, cloud infrastructure, and session tools
• Google for advertising, analytics, and cloud services
• Email and cybersecurity vendors
• Approved commercial data partners, in accordance with our commercial model

All partners must meet appropriate data protection standards.

5.3 Legal Compliance

We may disclose information when required by:

• Namibian law
• Regulators or government authorities
• Court orders
• Legal representatives or auditors

This occurs only when legally required or when protecting our rights.

5.4 Business Transfers

If Namibia Papers or Taptic undergoes acquisition, restructuring, or merger, user data may be transferred as a business asset.

6. Data Security

We implement strong organisational and technical measures including:

• HTTPS encryption
• Secure cloud-based servers
• Firewall protections and intrusion prevention
• Access-controlled data systems
• Automated threat monitoring
• Built-in Wix cloud security safeguards

While no digital environment is entirely risk-free, we follow industry-standard protections to reduce risk.

7. Your Rights Under the ETCA, 2019

Under Namibian law, you have the right to:

• Access your personal information
• Request correction or updates
• Request deletion/erasure where legally justified
• Withdraw consent for non-essential data processing
• Object to specific types of processing or data-selling practices
• Restrict processing in certain cases
• File complaints with Namibian regulatory authorities

You may submit any request to contact@namibiapapers.com.

8. Data Retention

We retain personal information only as long as necessary for:

• Service delivery
• Legal compliance
• Security and fraud prevention
• Analytics and operational improvements under Taptic (Pty) Ltd

Data is securely deleted or anonymised when no longer required.

9. Educational Resources & Past Papers

Namibia Papers provides educational materials for student learning and exam preparation. These include:

• Past exam papers
• Study guides
• Sample or model papers

These resources are for educational purposes only and may not always be fully accurate or reflect the latest curriculum updates.

Personal information is not required to download materials. Cookies help track download popularity, identify important subjects, and enhance academic resource distribution.

10. Copyright & Content Ownership

We do not claim ownership over all materials hosted on Namibia Papers. Content may come from:

• Public educational archives
• Contributors and educators
• Publicly accessible repositories

We follow Namibian copyright rules and respond promptly to takedown requests.

11. Branding & Intellectual Property

• "Namibia Papers" is a trademark of Taptic (Pty) Ltd.
• All associated branding elements, logos, and UI layouts are protected.
• Unauthorized use of our logo, name, or UI layout may result in legal action.

Some layouts may fall under fair academic use.

12. Hosting & Third-Party Policies

Namibia Papers is hosted entirely on Wix, which manages infrastructure, analytics, cloud data processing capabilities, and storage on our behalf.

Wix Privacy Policy: https://www.wix.com/about/privacy

13. Internet & Data Usage

Your Internet Service Provider (ISP) may collect:

• Network metadata
• Browsing behaviour
• Data consumption details

We are not responsible for ISP-level tracking or data charges.

14. Consent

By using Namibia Papers, you consent to:

• Data collection and processing
• Data selling/licensing of eligible categories
• Cookies and advertising technologies
• Processing by Taptic (Pty) Ltd and authorised partners

If you disagree with these terms, please discontinue use.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or platform features. Significant updates will be reflected with a new "Last Updated" date. Continued use indicates acceptance of updated terms.

16. Contact Us

Email: contact@namibiapapers.com

Legal: legal@namibiapapers.com

Security Issues: Report vulnerabilities or obtain the full security policy at https://security.namibiapapers.com or email security@namibiapapers.com.

Security Contact: https://security.namibiapapers.com | security@namibiapapers.com

We respond to privacy and data enquiries as quickly as possible.

Thank you for using Namibia Papers — part of the Taptic (Pty) Ltd educational network across Africa.